April 23, many online users witnessed the online launch event of service APP for Hyundai Truck & Bus through the live streaming platform. The enterprise demonstrated the powerful functions and humanized design of service APP and earned unanimous recognitions from our customers. The launch of service APP will further improve the service quality of the enterprise.

Hyundai Truck & Bus Service APP integrates positioning, display of nearby service stations, reservation, one-button rescue, accessories shop, online communication and other functions into an unified tool and provides users with online services such as reservation, inquiry, positioning, consultation, etc. The service APP is created with Internet thinking and effectively integrates the online and offline service resources of Hyundai Truck & Bus.

One-button rescue service is no only highly efficient in dispatching rescue team, but also query the status and evaluate the work of the service station in real time.；

At the same time, the customers can make reservation for service time and the service station in advance according to the function of "maintenance service”.

At present, Hyundai Truck & Bus takes ‘unimpeded service’ as the service brand, gradually builds and improves its services through the global standard of Hyundai Motor Group, providing customers with comprehensive service guarantee. In view of the confidence in the maintenance service, Hyundai Truck & Bus has introduced the policy of “time-limited service and timeout compensation”, when we require extended the maintenance time to service vehicles, we provide transportation subsidies or reserved vehicles to needy customers, , so as to fully protect the interests of customers.

In addition, to expand the scope of service and improve the efficiency of service, Hyundai Truck & Bus also introduces the unique mobile "emergency service vehicle" service. The emergency services vehicle is equipped with various tools and parts, including lifting equipment, to offer most of the maintenance and rescue services. We also commitment the arrival time according to the different rescue distance to solve problems for customers for the first time.

As we all know, after-sales service is related to the attendance efficiency of vehicles, which is directly linked to the benefits of operators, and is an important factor affecting transportation efficiency. The release of Hyundai Truck & Bus service APP not only effectively resolves the pain points of customers, but also enhances the loyalty of users, providing a basic guarantee for the subsequent development of the enterprise.

Within one month, from company rebranding on March 18 to launching of new official website on April 1, and to the releasing of service APP on April 23, Hyundai Truck & Bus revealed “Hyundai speed” to the world through a series of actions, and also fully demonstrated the enterprise’s determination to conquer the domestic commercial vehicle market with a new look.